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Pinpoint Priority Service offer expert installation, maintenance and support services.

Priority Service

Our designated installation and system support arm, Pinpoint Priority Service, has a specialist team of in-house installation and security engineers who have the expertise to quickly and efficiently install Pinpoint products to the highest possible standards.

As well as being Construction Industry Training Board (CITB) certified, our specialist engineers understand the sensitive environment in which they are working and ensure each installation is completed quickly, efficiently and with minimum disruption.

Service Guaranteed

Once the installation is complete we provide a 12-month free warranty meaning, we'll keep your system working free from additional charge. This includes all parts and labour, unless there has been a breakdown or fault which has been caused by outside influences.

During this 12-month period, we'll also carry out a preventative maintenance inspection, thoroughly checking all settings and connections and making any necessary adjustments or corrections.

We also provide a range of service and maintenance contracts to keep your Pinpoint System properly serviced throughout its lifetime.

24/7 Helpline Number

To assist valued Pinpoint customers we've streamlined our contact options making it easier and quicker to get in touch.

For maintenance enquiries or system issues, please call +44 (0)1246 828484 or for Republic of Ireland +353 (0)1 885 1632, where a member of the support team will be on hand to discuss your enquiry 24/7. You can also email us at

Consumable Purchases

If you're looking to purchase consumables such as PITs, pagers, test  stations etc, you can do so by calling the above number or by emailing  one of the team at

Contact us for more information

Contact Priority Service
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