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In the late 1980s, Pinderfields Hospital in Wakefield, England faced a growing challenge: increasing incidents of workplace violence were affecting staff safety, morale, and retention. Existing alarm technology was unreliable, so the hospital’s engineering team was tasked with finding a better solution.
Working alongside an electronics company in Scotland, the team developed a pioneering personal alarm system using infrared technology — creating a way for healthcare workers to quickly call for help while accurately identifying the location of an incident.
Following the success of the system at Pinderfields Hospital, the technology was patented by Wakefield Health Authority and later assigned to Pinpoint.
Pinpoint Limited was founded in Scotland in 1992 by John Waring, with a vision to bring this innovative staff safety solution to healthcare organisations worldwide.
The company name reflected the technology’s unique ability to pinpoint the exact location of a distress call.
Pinpoint secured its first customer at Daleham House in Swiss Cottage, UK. The technology was quickly recognised as a reliable solution for protecting healthcare workers and became the leading workplace violence prevention system in the UK.
Within less than a decade, Pinpoint achieved an 80% share of the UK market.
With a growing reputation in the UK, John Waring looked to bring Pinpoint’s technology to international markets.
In 2008, Pinpoint entered North America and secured its first US customer, Mayo Clinic in Cedar Rapids, Iowa, followed shortly after by St Luke’s Hospital.
Within a few years, healthcare systems across the United States began adopting Pinpoint to protect their teams.
In December 2017, founder John Waring passed away and leadership of Pinpoint transitioned to his son, Daniel Waring.
Continuing his father’s vision, Daniel focused on driving product innovation, strengthening customer support, and expanding Pinpoint’s mission of protecting people working in high-risk environments around the world.
Pinpoint established its US presence with an office in New York and partnered with Flexible Systems on Long Island, New York, supporting the company’s continued expansion across North America.
Following the passing of Daniel Waring in 2025, Pinpoint entered a new chapter under new leadership.
Building on more than three decades of innovation, expertise, and commitment to safety, the company continues to advance its mission of protecting people in high-risk environments and delivering trusted staff safety solutions worldwide.
Today, Pinpoint technology is trusted across:
Designed and manufactured at our headquarters in Leven, Scotland, Pinpoint products continue to support healthcare organisations and other high-risk environments across the globe, with offices in England, Ireland, and the United States.
