Repairs and Refunds

Repairs & Returns

We understand that occasionally products may need to be returned, inspected or repaired. Whether you're experiencing an issue with your equipment or need to arrange a return, our team is here to help.

Your main point of contact for all repairs, returns and refund enquries is Willie Carmichael.

For assistance or to discuss a return, please contact Willie on willie.carmichael@pinpointlimited.com

Returning an Item

Please ensure that all items are securely packaged to prevent damage during transit and sent to the following address:

Pinpoint Limited
Ajax Way
Methil Docks
Leven
KY8 3RS

To help us identify your return and process your request as quickly as possible, please include a note inside your parcel containing the following information:

Full Name
Return Address
Email Address
Contact Phone Number
Brief Description of Fault or Reason For Return

Once your item has been received, our team will review the issue and get in touch to discuss the next steps.

If you have any questions about repairs, returns, warranties or refunds, please don't hesitate to contact our team.

Email: willie.carmichael@pinpointlimited.com

Telephone: +44 (0) 1333 421706

Repairs and Refunds

Repairs & Returns

Returning an Item

Our Returns Office

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